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    How Copilot Improves the Workday for Customer Service Reps

    Your customer service agents juggle multiple tasks, systems, and customer requests daily. Microsoft Copilot integrates AI-driven assistance into workflows, allowing your agents to respond faster, streamline case management, and improve customer satisfaction. Download this infographic provides a detailed look at how AI supports service teams throughout their day. Contact PointClick Technologies to discuss AI solutions for your customer service team.

    How Copilot Improves the Workday for Customer Service Reps published by PointClick Technologies

    Since 2007, PointClick Technologies has been providing enterprise-level Cloud, Hosting & IT infrastructure solutions and managed IT services to our business clients, including a comprehensive security suite, disaster recovery and managed storage and backup solutions.

    Headquartered in Raleigh, North Carolina in the United States, PointClick has built a reputation for providing high-touch Managed IT and Cloud Services to major brands in the US and Global Companies in Europe and the Middle East.

    We take pride in our consultative approach to business technology challenges — matching our clients’ business requirements with the appropriate technical solutions, and providing custom solutions that deliver desired business outcomes.