2025 Work Trend Index Annual Report
Organizations everywhere are facing the reality that work demands are outpacing human capacity. The "2025 Work Trend Index Annual Report" highlights how AI agents will reshape the workforce and why the companies that act now will become Frontier Firms. Downloading this report gives you a practical look at what's ahead and how to start preparing today. Reach out to PointClick Technologies for personalized guidance.
What is intelligence on tap?
Intelligence on tap refers to the availability of AI-powered systems that can reason, plan, and act autonomously, allowing organizations to scale their capacity as needed. This shift is transforming how businesses operate, enabling them to rethink workflows and enhance productivity. With 82% of leaders confident in using digital labor to expand workforce capacity in the next 12–18 months, it's clear that AI is becoming a critical asset for driving growth.
What are human-agent teams?
Human-agent teams represent a new model where AI agents work alongside humans as digital colleagues, taking on specific tasks under human direction. This approach is expected to upend traditional organizational charts, leading to a more dynamic Work Chart that focuses on goals rather than functional silos. As companies adopt this model, they can form agile teams that respond quickly to project needs, enhancing overall efficiency.
What is the role of the agent boss?
The term 'agent boss' refers to a human manager who oversees one or more AI agents. As organizations integrate AI into their workflows, every employee may take on this role, directing agents to execute business processes and workflows. This shift not only empowers employees to leverage AI effectively but also redefines their responsibilities, allowing them to focus on higher-value tasks while agents handle routine operations.
2025 Work Trend Index Annual Report
published by PointClick Technologies
Since 2007, PointClick Technologies has been providing enterprise-level Cloud, Hosting & IT infrastructure solutions and managed IT services to our business clients, including a comprehensive security suite, disaster recovery and managed storage and backup solutions.
Headquartered in Raleigh, North Carolina in the United States, PointClick has built a reputation for providing high-touch Managed IT and Cloud Services to major brands in the US and Global Companies in Europe and the Middle East.
We take pride in our consultative approach to business technology challenges — matching our clients’ business requirements with the appropriate technical solutions, and providing custom solutions that deliver desired business outcomes.
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