How a Major North American Bank Cut Retrieval Times from Weeks to Hours with CC1
Legacy compliance systems can slow audits, increase costs, and limit visibility. This customer story shows how a major North American bank modernized its compliance environment using Custodia Compliance Cloud One (CC1). By migrating over 8 PB of legacy recordings into a secure cloud archive, the bank reduced retrieval times from weeks to hours, lowered storage and operational costs, and improved audit readiness. Read the story to see how CC1 enabled faster investigations, stronger governance, and a future-ready compliance foundation. Contact PointClick Technologies to discuss how these outcomes could apply to your organization.
What challenges did the bank face with its legacy systems?
The bank struggled with over 8 petabytes of legacy call data locked in outdated recorders, which resulted in retrieval times that slowed audits and investigations for weeks. Additionally, they faced high storage and maintenance costs tied to aging on-premises hardware, fragmented compliance visibility, and heavy operational burdens from manual workflows.
How did CC1 improve data retrieval times?
CC1 transformed the bank's compliance data estate by reducing retrieval times from weeks to hours. This significant improvement accelerated investigations and audits, allowing for quicker access to necessary information.
What were the outcomes of implementing CC1?
After implementing CC1, the bank was able to compress and migrate over 8 petabytes of legacy recordings into a secure 110 terabyte cloud archive. They achieved total compliance visibility across all communication channels, standardized governance with enriched metadata, and reduced storage costs by moving to a cloud archive, all while ensuring end-to-end data integrity.
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