What is an Agent?
Business processes can be complex and time-consuming — but with AI agents, they don't have to be. This infographic illustrates how Microsoft 365 Copilot Agents automate and execute processes to support teams and departments across your organization. View the infographic to see how agents can optimize your business processes, and contact PointClick Technologies for personalized guidance on integrating Copilot Agents into your workplace.
An agent is a tool that utilizes AI to automate and execute business processes, either working alongside or on behalf of individuals, teams, or organizations. Agents can vary in complexity and capabilities based on specific needs.
How do I connect to the corporate network?
To connect to the corporate network, you can use the IT Helpdesk agent, which enhances your experience by automating workflows and taking actions when requested. This agent can help replace repetitive tasks, making the connection process more efficient.
What types of agents are available?
There are several types of agents, including Simple agents that retrieve information and answer questions, Trigger agents that react to specific events, and Advanced agents that operate independently and optimize business processes. Each type is designed to address various functions and teams within an organization.
What is an Agent?
published by PointClick Technologies
Since 2007, PointClick Technologies has been providing enterprise-level Cloud, Hosting & IT infrastructure solutions and managed IT services to our business clients, including a comprehensive security suite, disaster recovery and managed storage and backup solutions.
Headquartered in Raleigh, North Carolina in the United States, PointClick has built a reputation for providing high-touch Managed IT and Cloud Services to major brands in the US and Global Companies in Europe and the Middle East.
We take pride in our consultative approach to business technology challenges — matching our clients’ business requirements with the appropriate technical solutions, and providing custom solutions that deliver desired business outcomes.