The CEO's guide to building a Frontier Firm
As AI transforms how organizations operate, leaders like you are under pressure to redesign not just tools, but the very structure of your business. This blog post offers a high-level view into the decisions CEOs must make to evolve into a Frontier Firm. Read the blog to explore this emerging business model and connect with PointClick Technologies to discuss how your firm can lead, not lag.
A Frontier Firm is an organization that has advanced to the third phase of AI transformation, where AI becomes the operational engine of the business. In this phase, humans empower AI to take on more responsibilities, allowing agents to execute tasks that were traditionally handled by knowledge workers. This shift involves reimagining how work is structured and executed, with a focus on collaboration between humans and AI agents.
How can AI improve sales productivity?
AI tools such as Microsoft 365 Copilot help sales teams by automating repetitive administrative tasks, allowing sellers to focus more on customer engagement. For instance, one sales team reported a 9.4% increase in revenue per person and a 20% increase in deals closed after implementing Copilot. Additionally, tools like Sales Chat streamline access to critical information, enabling sellers to prepare for meetings more efficiently.
What are the risks of adopting AI in business?
Organizations often worry about the potential risks of AI, such as making mistakes or providing incorrect information. However, it's important to recognize that we accept similar risks with human employees. The real risk lies in inaction, as companies that hesitate to adopt AI may fall behind competitors who are already reimagining their operations. A step-by-step approach to testing AI in low-risk areas can help mitigate concerns while unlocking new opportunities.
The CEO's guide to building a Frontier Firm
published by PointClick Technologies
Since 2007, PointClick Technologies has been providing enterprise-level Cloud, Hosting & IT infrastructure solutions and managed IT services to our business clients, including a comprehensive security suite, disaster recovery and managed storage and backup solutions.
Headquartered in Raleigh, North Carolina in the United States, PointClick has built a reputation for providing high-touch Managed IT and Cloud Services to major brands in the US and Global Companies in Europe and the Middle East.
We take pride in our consultative approach to business technology challenges — matching our clients’ business requirements with the appropriate technical solutions, and providing custom solutions that deliver desired business outcomes.
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